Effective Date: August 12, 2026
Last Updated: August 12, 2026
 

These Terms and Conditions govern your use of the website operated by AND CREATIVE WORKS LLC, doing business as AnD Creative Works, located at And-Creative-Works.com.
 

By accessing or using the Website, submitting an inquiry, requesting a quote, uploading files, or purchasing products or services through the Website, you agree to these Terms. If you do not agree, please do not use the Website.
 

1. ABOUT AND CREATIVE WORKS

AnD Creative Works provides custom signage, apparel, branded merchandise, graphic design, and related creative and production services. We primarily serve businesses, organizations, and individuals throughout Houston and surrounding areas. The availability and scope of particular services may vary by project.

2. WEBSITE INFORMATION

The Website provides general information about our company, capabilities, services, and past work. Website content is provided for informational purposes and does not constitute a binding offer, guaranteed price, production commitment, or professional legal or code-compliance advice.
 

Service descriptions, examples, photographs, materials, colors, specifications, availability, and pricing may be changed without notice. Project photographs are illustrative and do not guarantee identical results.

3. QUOTE REQUESTS AND PROJECT APPROVAL

Submitting a contact form or quote request does not create a contract or require AnD Creative Works to accept a project.

A project becomes binding only after the customer has:
 

1. received and accepted a written quote, proposal, invoice, or service agreement;

2. approved any required artwork or production proof; and

3. paid the required deposit or balance.
    

Quotes remain valid for the period stated in the quote. If no period is stated, the quote will remain valid for 60 days. Prices may change if the project’s scope, quantity, materials, dimensions, artwork, installation conditions, shipping requirements, or timeline changes.
 

Any project-specific proposal, invoice, or agreement will supplement these Terms. If a project-specific agreement conflicts with these Terms, the project-specific agreement will control for that project.
 

4. CUSTOMER INFORMATION AND RESPONSIBILITIES
Customers are responsible for providing complete and accurate project information, including measurements, quantities, deadlines, installation conditions, delivery details, brand standards, and artwork requirements.
 

The customer must carefully review all quotes, specifications, measurements, spelling, dates, colors, phone numbers, addresses, and other project details before approval. AnD Creative Works is not responsible for errors contained in customer-supplied or customer-approved information.
 

Changes requested after approval may require a revised quote, additional fees, or an adjusted completion date.
 

5. ARTWORK, PROOFS, AND APPROVALS
Digital proofs are intended to show the general layout and content of a project. Screen displays and desktop printers may not accurately represent final colors, materials, scale, texture, illumination, placement, or fabrication details.
 

Production will begin only after required approval and payment are received. Approval confirms that the customer accepts the design, copy, spelling, dimensions, quantities, colors, and other specifications shown.
 

Changes made after approval may be treated as a new order or change order. The customer will be responsible for completed work, materials already purchased, production time, and any costs arising from the requested change.
 

6. CUSTOMER-SUPPLIED CONTENT AND INTELLECTUAL PROPERTY
Customers may provide logos, photographs, text, trademarks, designs, and other materials for use in their projects. By supplying those materials, the customer represents and warrants that:
 

• the customer owns the materials or has permission to use them;

• AnD Creative Works may reproduce, modify, print, fabricate, and otherwise use them to complete the project; and

• their use will not infringe another party’s copyright, trademark, privacy, publicity, or other rights.
   

The customer is responsible for claims arising from materials or instructions supplied by the customer.
 

Unless otherwise agreed in writing, AnD Creative Works retains ownership of its preliminary concepts, working files, production methods, templates, and unused designs. Rights to final creative work are transferred or licensed only as described in the applicable proposal or agreement and after full payment has been received.
 

7. PORTFOLIO AND PROMOTIONAL USE
Unless the customer requests otherwise in writing before production, AnD Creative Works may photograph completed work and display it in its portfolio, Website, social-media accounts, presentations, and promotional materials.
 

We will not knowingly disclose confidential project information marked as confidential. Customers who require a nondisclosure agreement or portfolio restriction should notify us before work begins.
 

8. CUSTOM PRODUCTS
Most products created by AnD Creative Works are customized for a particular customer. Customized, personalized, fabricated, printed, embroidered, or specially ordered products generally cannot be returned, exchanged, or refunded unless they are materially defective or differ materially from the approved specifications.
 

Reasonable variations may occur between samples, proofs, production runs, materials, screens, and finished items. These may include minor differences in color, placement, dimensions, texture, grain, dye lots, print registration, embroidery, or fabrication.
 

Industry-standard quantity variations may apply to bulk apparel and merchandise orders. Any permitted overrun or underrun policy will be stated in the project quote or agreement.
 

9. PAYMENTS AND DEPOSITS
Payment terms will be stated in the applicable quote, invoice, or agreement. Unless otherwise agreed, a deposit of 50% is required before design, material ordering, or production begins, with the remaining balance prior to customer pick-up, delivery or after installation is complete.
 

Deposits may become nonrefundable once design work begins, materials are ordered, or production is scheduled. Customers are responsible for applicable taxes, shipping charges, permit fees, installation expenses, rush fees, and other charges identified in the project documents.
 

Past-due balances may be subject to a late charge of $25-$50, to the extent permitted by law. AnD Creative Works may pause production, withhold delivery, or delay installation while an account is overdue.
 

10. CANCELLATIONS AND CHANGES

Cancellation requests must be submitted in writing. If a project is canceled after approval or payment, the customer remains responsible for work completed, creative time, administrative costs, materials ordered, restocking charges, outsourced services, and other nonrecoverable expenses.
 

Any refund or credit will be determined after those amounts are deducted. Custom products that have entered production cannot generally be canceled.
 

11. PRODUCTION TIMES
Any completion or delivery date is an estimate unless AnD Creative Works expressly guarantees it in writing. Production time begins only after all required information, approvals, and payments have been received.
 

Delays may result from customer changes, incomplete information, material availability, weather, permitting, shipping carriers, equipment issues, site conditions, utility access, or events outside our reasonable control. AnD Creative Works is not responsible for losses caused by a reasonable production, shipping, permitting, or installation delay.
 

Rush service may be available for an additional charge but is not guaranteed until confirmed in writing.
 

12. SHIPPING, DELIVERY, AND PICKUP
Shipping, local delivery, or pickup arrangements will be stated in the project documents.
 

Customers must inspect delivered or collected products promptly. Visible damage, shortages, or errors should be reported within 2 business days after receipt, with photographs and supporting details. Failure to report an issue within that period may limit our ability to provide a remedy.
 

Responsibility for shipped products transfers as permitted by the applicable carrier terms and project agreement. AnD Creative Works is not responsible for delays caused by carriers, incorrect customer-provided addresses, or unattended delivery locations.
 

Completed items not collected within 30 days may be subject to storage fees. Items left longer than 45 days may be handled in accordance with applicable law after reasonable notice.
 

13. SIGN INSTALLATION AND SITE CONDITIONS
When installation is included, the customer is responsible for providing safe, timely access to the site and disclosing known site conditions that could affect the work.
 

Unless expressly included in writing, the customer is responsible for landlord or property-owner approval, electrical access, engineering, surveys, utility location, permits, zoning approval, and confirmation that the proposed sign is allowed at the property.
 

AnD Creative Works is not responsible for concealed wiring, plumbing, structural conditions, underground utilities, unsuitable mounting surfaces, or inaccurate site information that could not reasonably be identified beforehand. Additional work caused by undisclosed or unexpected conditions may require a change order.
 

14. ADA, BUILDING-CODE, AND PERMIT INFORMATION
AnD Creative Works may produce signs using project specifications intended to address accessibility, building-code, landlord, or permitting requirements. However, references to “ADA,” “accessible,” “code-conscious,” or similar terms do not constitute legal, architectural, engineering, or regulatory advice.
 

Unless expressly agreed otherwise, the customer and the customer’s licensed professionals are responsible for confirming all applicable federal, state, local, property, accessibility, fire, electrical, zoning, and building-code requirements before approving production and installation.
 

15. WARRANTIES AND REMEDIES
Any project-specific warranty will be stated in writing. Unless a different written warranty applies, customers must report an alleged production defect within 3-5 days after delivery or installation.
 

At our option, the remedy for a verified defect may be repair, replacement, re-performance of the affected service, or an appropriate credit. Warranty coverage does not include normal wear, fading consistent with material specifications, misuse, vandalism, accidents, improper cleaning, customer installation, unauthorized alterations, extreme weather, building movement, electrical problems outside our work, or failure of a customer-supplied item.
 

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND ANY SERVICES FOR WHICH NO EXPRESS WRITTEN WARRANTY IS PROVIDED ARE OFFERED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM IMPLIED WARRANTIES TO THE EXTENT SUCH DISCLAIMERS ARE PERMITTED BY LAW.
 

16. WEBSITE INTELLECTUAL PROPERTY
The Website and its original text, graphics, photographs, designs, branding, layout, and other content are owned by or licensed to AnD Creative Works and are protected by applicable intellectual-property laws.
 

You may view the Website for personal or internal business evaluation. You may not copy, reproduce, modify, distribute, sell, publish, scrape, or commercially exploit Website content without prior written permission.
 

Client names, trademarks, and project materials displayed in our portfolio remain the property of their respective owners.
 

17. ACCEPTABLE USE
You agree not to:
 

• use the Website for an unlawful, fraudulent, or harmful purpose;

• interfere with the Website’s operation or security;

• attempt to gain unauthorized access to the Website or related systems;

• introduce malicious code or automated attacks;

• impersonate another person or provide false information;

• upload unlawful, infringing, deceptive, or harmful material; or

• use Website content in a way that violates another party’s rights.
   

We may restrict access or remove submitted content when reasonably necessary to protect the Website, our business, or others.
 

18. THIRD-PARTY LINKS AND SERVICES
The Website may link to social networks, payment processors, marketplaces, mapping services, or other third-party websites. Those services are operated independently and may have separate terms and privacy policies.
 

AnD Creative Works does not control and is not responsible for third-party content, availability, security, or practices. A link does not necessarily imply endorsement.
 

19. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, AND CREATIVE WORKS AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL ARISING FROM THE WEBSITE OR A PROJECT.
 

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM A PROJECT WILL NOT EXCEED THE AMOUNT THE CUSTOMER PAID TO AND CREATIVE WORKS FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.
 

Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.
 

20. INDEMNIFICATION
To the extent permitted by law, you agree to defend, indemnify, and hold harmless AnD Creative Works and its owners, employees, contractors, and agents from third-party claims, damages, liabilities, and reasonable expenses arising from:
 

• content, artwork, or instructions you provide;

• your infringement of another party’s rights;

• your unlawful or unauthorized use of the Website, products, or services; or

• your violation of these Terms.
   

21. GOVERNING LAW AND VENUE
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
 

Any legal action relating to these Terms, the Website, or services provided by AnD Creative Works must be brought in a court of competent jurisdiction located in Ft. Bend County Texas, unless applicable law requires otherwise.
 

22. CHANGES TO THESE TERMS
We may revise these Terms as our Website, services, or legal obligations change. The revised version will be posted on this page with an updated “Last Updated” date. Changes apply prospectively from the date they are posted unless otherwise stated.
 

23. SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect. Our failure to enforce a provision is not a waiver of our right to enforce it later.
 

24. CONTACT US

Questions about these Terms may be sent to:
 

AnD Creative Works

225 Matlage Way, PO Box #353

Sugar Land, Tx 77487

AnD-Creative-Works.com

info@And-Creative-Works.com

346-291-4677