Privacy Policy

Effective Date: August 12, 2026
Last Updated: August 12, 2026
 

AnD Creative Works, doing business as AnD Creative Works respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit AnD-Creative-Works.com, contact us, request a quote, upload project files, or otherwise interact with us.

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1. INFORMATION WE COLLECT
 

Depending on how you use the Website and our services, we may collect the following categories of information.

 

Information You Provide

 

You may provide:

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• your name;

• business or organization name;

• email address;

• telephone number;

• billing, shipping, project, or installation address;

• preferred contact method;

• project descriptions, quantities, dimensions, deadlines, and budgets;

• logos, artwork, photographs, reference files, and other uploaded content;

• correspondence, feedback, and customer-service information;

• quote, order, invoice, and payment-related information; and

• any other information you choose to provide.

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Please do not submit sensitive personal information unless it is reasonably necessary for your project.

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Information Collected Automatically

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When you use the Website, we and our service providers may automatically collect:

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• IP address;

• browser and device information;

• operating system;

• referring and exit pages;

• pages viewed and links selected;

• approximate location derived from an IP address;

• date, time, and duration of visits;

• cookie identifiers; and

• Website performance, security, and diagnostic information.

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Payment Information

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e are unable to accept online payments through this portal. Please contact AnD Creative Works to discus payment options.

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2. HOW WE COLLECT INFORMATION

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We may collect information:

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• directly from you through forms, email, telephone calls, uploads, orders, and in-person interactions;

• automatically through cookies, pixels, logs, analytics, and similar technology;

• from service providers that support our Website and business;

• from social-media platforms when you interact with our profiles;

• from referral partners or publicly available business sources; and

• from another representative of your organization.

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3. HOW WE USE INFORMATION

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We may use personal information to:

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• respond to questions and quote requests;

• evaluate, design, price, produce, install, deliver, and support projects;

• prepare proofs, proposals, invoices, and project communications;

• operate, maintain, secure, and improve the Website;

• process transactions and maintain business records;

• communicate about orders, appointments, deadlines, and service updates;

• personalize Website content and understand how visitors use the Website;

• send marketing messages when permitted by law;

• prevent fraud, misuse, security incidents, and unlawful activity;

• enforce our agreements and protect our rights;

• comply with tax, accounting, regulatory, and legal obligations; and

• carry out another purpose disclosed when the information is collected.

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4. COOKIES AND ANALYTICS

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The Website may use cookies and similar technologies to remember preferences, maintain functionality, measure Website traffic, improve performance, and support security.

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We may use services such as [WIX ANALYTICS / GOOGLE ANALYTICS / META PIXEL / OTHER TOOLS ACTUALLY USED]. These providers may collect information about your device and Website activity according to their own privacy policies.

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You may adjust cookie settings through any consent tool made available on the Website or through your browser. Blocking certain cookies may affect Website functionality.

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Advertising disclosure: “We do not currently use personal information for targeted advertising.” 

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5. HOW WE DISCLOSE INFORMATION

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We may disclose personal information to:

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• Website hosting and content-management providers;

• cloud-storage, email, communications, and customer-management providers;

• payment processors and accounting providers;

• analytics, security, and technology providers;

• printers, fabricators, installers, shipping carriers, suppliers, and other project partners;

• professional advisers such as accountants, insurers, and attorneys;

• government authorities or other parties when required by law;

• parties involved in a merger, financing, sale, reorganization, or transfer of business assets; and

• another party with your direction or consent.

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Service providers receive information as reasonably necessary to perform services for us and are expected to handle it appropriately.

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6. SALE OF PERSONAL INFORMATION

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AnD Creative Works does not sell personal information for money.

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We do not sell personal data or process it for targeted advertising.

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We do not knowingly sell sensitive personal information or personal information belonging to children.

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7. TEXAS PRIVACY RIGHTS

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Subject to the applicability, scope, and exceptions of the Texas Data Privacy and Security Act, eligible Texas residents may have the right to:

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• confirm whether we process their personal data;

• access personal data we process about them;

• correct inaccuracies in their personal data;

• delete personal data provided by or obtained about them;

• obtain a portable copy of certain personal data;

• opt out of the sale of personal data;

• opt out of targeted advertising; and

• opt out of certain profiling that produces legal or similarly significant effects.

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To submit a request, email info@And-Creative-Works.com with the subject line “Texas Privacy Request".

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We may need to verify your identity before completing a request. You may designate an authorized agent where permitted by law, but we may require proof of authorization and verification of identity.

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We will respond within the period required by applicable law. If we deny a request, you may appeal by emailing info@And-Creative-Works.com with the subject line “Privacy Request Appeal.” We will provide a written explanation of the appeal decision and information about any applicable complaint process.

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We will not unlawfully discriminate against you for exercising a privacy right.

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8. MARKETING COMMUNICATIONS

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If you receive promotional emails from us, you may opt out by using the unsubscribe instructions included in the message or by contacting us at info@And-Creative-Works.com

We may continue sending non-promotional communications relating to quotes, transactions, projects, customer service, safety, or legal matters.

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You may request that we stop promotional telephone calls or text messages by following the instructions in the communication or contacting us. AnD Creative Works should obtain any consent required by law before sending automated marketing texts.

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9. DATA RETENTION

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We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including completing projects, maintaining customer relationships, preserving artwork and reorder information, satisfying tax and accounting requirements, resolving disputes, enforcing agreements, and complying with law.

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Retention periods vary based on the type of information, the customer relationship, legal requirements, and operational needs. When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

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Customers may request deletion of uploaded files, subject to our legal obligations and legitimate business needs.

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10. DATA SECURITY

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We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

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No website, storage system, or Internet transmission is completely secure. We therefore cannot guarantee absolute security. Please avoid transmitting highly sensitive information through ordinary email or unsecured forms.

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11. CHILDREN’S PRIVACY

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The Website is intended for a general business audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

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If you believe a child has submitted personal information through the Website, contact us at info@And-Creative-Works.com so we can review and, where appropriate, delete it.

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12. THIRD-PARTY WEBSITES AND SOCIAL MEDIA

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The Website may contain links to social-media platforms, marketplaces, payment services, maps, and other third-party websites. Their privacy practices are governed by their own policies, not this Privacy Policy.

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Information you post publicly on social media may be visible to others. We encourage you to review the privacy settings and policies of the services you use.

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13. INFORMATION FROM OUTSIDE TEXAS

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AnD Creative Works primarily operates in Texas. If you access the Website from another state or country, additional privacy rights may apply depending on where you live and how we conduct business there.

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You may contact us at [PRIVACY EMAIL] with a privacy-related request. We will evaluate it under applicable law.

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14. CHANGES TO THIS PRIVACY POLICY

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We may update this Privacy Policy when our Website, business practices, service providers, or legal obligations change. The revised Policy will be posted on this page with a new “Last Updated” date.

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If a change materially affects how we use previously collected personal information, we will provide additional notice when required by law.

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15. CONTACT US

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For questions, privacy requests, or complaints, contact:

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AND CREATIVE WORKS LLC, doing business as AnD Creative Works
225 Matlage Way, PO Box 353
Sugar Land, Texas 77487
Email: [PRIVACY EMAIL]
Phone: [BUSINESS PHONE NUMBER]
Website: [WEBSITE URL]